Hearing aid service and repair

The Ear & Audiology Clinic

What is involved in hearing aid service and repair?

Hearing aid service and repairs involve maintaining, troubleshooting, and fixing issues with hearing aids to ensure they function optimally. These services are typically provided by hearing care professionals, such as audiologists.

Here’s an overview of what is involved in hearing aid service and repairs:

  • Routine Maintenance:

    Cleaning: Regular cleaning of hearing aids to remove earwax, debris, and moisture that can affect performance.

    Battery Replacement: Checking and replacing batteries as needed.

    Visual Inspection: Examining the hearing aids for visible signs of damage or wear.

  • Troubleshooting and Diagnostics:

    Functional Testing: Checking the functionality of different components, such as microphones, receivers, and volume controls.

    Listening Check: Verifying that the hearing aids are producing the correct amplification and sound quality.

    Software Updates: Updating the hearing aid's software or firmware if applicable.

  • Hearing Aid Repair Services:

    Component Replacement: Replacing damaged or malfunctioning components, such as speakers, microphones, or tubing.

    Shell Repair: Addressing physical damage to the hearing aid's casing or shell.

    Wiring Issues: Repairing any issues with the internal wiring.

    Moisture Damage: Resolving issues caused by exposure to moisture or humidity.

  • Real-Ear Measurement (REM):

    Fine-Tuning: Using real-ear measurement to fine-tune the hearing aids based on the individual's unique ear canal characteristics. This ensures that the devices are providing the correct amplification.

  • Verification and Validation:

    Verification: Objectively measuring the hearing aid's performance to ensure it meets prescribed targets.

    Validation: Obtaining feedback from the user to ensure subjective satisfaction with the hearing aids.

  • Educational Support:

    Counseling: Providing counseling and education on proper care, usage, and maintenance of hearing aids.

    Troubleshooting Guidance: Offering advice on common issues and how to troubleshoot them at home.

  • Follow-Up Appointments:

    Adjustments:: Making any necessary adjustments based on the individual's feedback and experiences with the hearing aids.

    Monitoring Changes: Monitoring changes in hearing or lifestyle that may require further adjustments.

  • Loaner or Temporary Replacements:

    Providing loaner or temporary hearing aids if extensive repairs are needed, ensuring individuals can continue to hear effectively.

  • Manufacturer Warranty Services:

    Utilizing manufacturer warranties for eligible repairs or replacements.

  • Upgrades:

    Discussing and facilitating upgrades to newer hearing aid models with improved technology.

  • Remote Support:

    Some modern hearing aids may offer remote support capabilities, allowing professionals to make adjustments or provide assistance without an in-person visit.


By offering these services, we significantly contribute to the overall well-being of Ontario residents, fostering a healthier and more connected community. It’s essential for residents to be proactive about their hearing health and seek professional assistance when needed.

hearing aid fitting and repair

At the Ear & Audiology clinic, we encourage all our patients to make use of our hearing aid service and repair programs and that’s why we have 100 % satisfied hearing aids users. Regular service and timely repairs are crucial to maintaining the functionality and longevity of hearing aids. Individuals with hearing aids are encouraged to schedule routine check-ups and promptly address any issues to ensure optimal hearing health.

Our Client’s Travel from across the GTA and The Durham Region including the residents in the cities of  Toronto, Scarborough, Pickering, AjaxWhitby, Oshawa, Bowmanville, Port Perry, Port Hope, Uxbridge, and Scugog To Receive Their Hearing Aid Services From Our Registered Audiologist.

Frequently Asked Questions About Hearing Aid Services And Repair

Congratulations on your first step towards better hearing. We would be more than happy to help you with your hearing aid services. 

Yes, there will be a fee based on what exactly you need from us.

Some of the third parties like WSIB, DVA, IFHP, NIHB, ODSP covers for these services & we could help you with the same.